San Fran Network Admin

CCIE Pursuit has just posted a really interesting article on a rogue network admin in San Francisco head over to his blog to check it out http://cciepursuit.wordpress.com/2008/07/19/weekend-fun-ccie-keeps-city-locked-out-fiberwan-devices/ To me the managers in this mess are just as culpable as the engineer. I mean how did they let this situation continue for years and why did they not ensure that everything was documented just in case something happened to the senior engineer?